Privacy Policy

1. About CloodyKit

CloodyKit provides web development, AI automation, and digital business solutions. This Privacy Policy applies to information processed through cloodykit.com, including website enquiries and consultation booking features.

2. Information We May Collect

Depending on how you interact with our website, we may collect the following information:

• Contact information: your name, email address, company name, and information you include in a message.
• Consultation details: your selected appointment date and time, requested service, and any additional details you provide.
• Technical information: limited information that may be processed by our website hosting, security, and operational services, such as request logs, browser information, and diagnostic data.
• Communication records: information contained in messages exchanged with us regarding an enquiry or consultation.

Please do not submit passwords, payment card details, or other sensitive information through general contact or consultation forms.

3. How We Use Your Information

We may use the information you provide to:

• Respond to questions and service enquiries.
• Arrange and manage consultation appointments.
• Check appointment availability and prevent scheduling conflicts.
• Create calendar events and provide meeting details.
• Send booking confirmations and relevant appointment communications.
• Provide requested services and communicate about projects.
• Maintain website security, troubleshoot errors, and improve reliability.
• Meet applicable legal obligations and address legitimate disputes.

We do not use personal information for purposes that are incompatible with the purpose for which it was collected without an appropriate basis or notice where required.

4. Google Calendar and Google Meet

If you book a consultation, CloodyKit may use a Google Calendar integration to check available appointment times and create a calendar event. The integration accesses CloodyKit's designated calendar, not your personal Google Calendar, unless a separate integration and authorization explicitly provides otherwise.

To arrange your appointment, information such as your name, email address, selected time, and consultation details may be included in the calendar event. Google Calendar may process this information to create the event, invite you, and generate a Google Meet link when supported.

Calendar availability information is used to identify suitable appointment times and manage scheduling. We do not use Google Calendar data for advertising, sell it, or use it to build advertising profiles.

CloodyKit's use of information received through Google APIs is limited to providing the booking and scheduling features you interact with, in accordance with the Google API Services User Data Policy, including its Limited Use requirements.

Google services are subject to Google's own privacy practices. You can review the Google Privacy Policy.

5. Emails and Booking Communications

We may use email and calendar services to respond to enquiries, confirm appointments, share meeting links, and communicate information relevant to a requested consultation or service.

Appointment invitations and related notifications may be delivered by Google Calendar or another email service configured for the booking system. Delivery can depend on the recipient's email provider and settings.

6. Cookies and Technical Data

Our website or its service providers may process technical information needed to operate, protect, and troubleshoot the website. If cookies, analytics, or similar technologies are used, they should be described according to their actual implementation and purpose.

You can manage cookies through your browser settings. Blocking certain cookies or technical features may affect how some website functions work.

7. How We Share Information

We do not sell your personal information. We may share relevant information with service providers that help operate the website and deliver requested functionality, such as hosting, calendar scheduling, and email delivery.

We may also disclose information when reasonably necessary to comply with applicable law, respond to lawful requests, protect rights and security, or handle legal claims. Service providers should process information only as appropriate for their services and applicable obligations.

8. Data Security

We take reasonable steps appropriate to the information and services involved to protect information against unauthorized access, disclosure, alteration, or loss. However, no website, transmission method, or electronic storage system can be guaranteed to be completely secure.

Access credentials and authorization tokens used for integrations should be protected and restricted to authorized server-side systems.

9. Data Retention and Deletion Requests

We retain personal information only for as long as reasonably necessary for the purposes described in this policy, subject to applicable legal, operational, and recordkeeping requirements.

You may contact us to request access to, correction of, or deletion of personal information we hold about you. We will review requests and respond in accordance with applicable law. Some information may need to be retained where legally required or where a valid exception applies.

10. Third-Party Websites and Services

Our website may link to third-party websites or services. Those services operate under their own terms and privacy policies. CloodyKit is not responsible for the privacy practices of websites that we do not operate.

11. Your Privacy Choices

Depending on your location and applicable law, you may have rights to request access to your personal information, correct inaccurate information, request deletion, or object to or restrict certain processing.

To make a privacy-related request, contact CloodyKit using the contact information below. We may need to verify your identity before responding.

12. Children's Privacy

CloodyKit's website and business services are intended for general business audiences, not specifically for children. Please contact us if you believe a child has submitted personal information through our website so that we can review the matter appropriately.

13. Changes to This Privacy Policy

We may update this Privacy Policy as our website, services, integrations, or legal obligations change. Updates will be published on this page with a revised date. Where required, we will provide additional notice about material changes.